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The plumber came out and did a fantastic job. Showed up on time, accomplished everything that we need in a timely manner and gave great, friendly, expert advice. Would highly recommend his services and those of BC plumbing to anyone.
The technician came out today to take care of a couple of small jobs for us. He did a great job. I highly recommend BC plumbing for your plumbing needs.
The service man came out to fix a leak from a pipe in our basement today. He was fast, friendly, did excellent work, and also answered my questions and gave me a lot of free advice that I found very helpful. Already have some projects in mind that BC Plumbing could help with in the future. Thanks!
The tech came out today with 1 day's notice and I was told to expect a "repair plumber" ahead of time. This is significant because another LARGE plumbing company came out 48 hours ago to pitch me many, many services. All I wanted was to stop a leaky faucet, stop a leak under the sink and get a water closet toilet resealed and newly bolted down. Did I mention it's Derby Week in Louisville, KY? The tech did a great job, worked hard to get the job done quickly and kept us apprised of everything he did and why. He answered all our questions and was very respectful and polite on top of doing excellent work. Thank you for the great service!
When my water heater pilot light went out, BC responded the same day I called. Unfortunately, it was not a simple case of re-lighting the pilot light. However, as promised, the technician returned first thing the next morning and installed a new water heater. He was courteous, knowledgeable, professional and completed the job very quickly. Thanks for a job well done.
The technician came out to my place of employment and got us back in working order. He also helped create a preventative solution so the problem wouldn't reoccur before the next repair. Thanks so much!
Cary came out on a Saturday and installed a water heater for us. He did a great job and really worked hard to get the job done quickly and make sure we would have hot water as soon as possible. The work was very clean and the water heater works great. He answered all my questions and was very respectful and polite on top of doing excellent work. I appreciated the company and Cary for getting the job done despite it being the weekend. Thank you for the great service!
I had a small job that BC was able to take care of quickly. I called Thursday afternoon, they arrived promptly Friday morning and the job was complete. The communication from BC kept me aware of their timing and I knew exactly when to expect them. I'm a busy person with no time to wait around and BC didn't make me.
Many thanks to Bruce, Cary and BC Plumbing for a job well done! Cary came out and confirmed my suspicions that another plumber had wanted to greatly overcharge us for unnecessary work. We won't be using anyone else.
I just wanted to say that Don Parris and Rick Norris did an excellent job at replacing my main pipe under my house. Not only was all their workmanship outstanding but their customer care was top notch as well. Any future plumbing repairs I may need I would want to use these two gentlemen again. Thanks for the outstanding work.
Thank you for sending Don to do the work. He was on time, neat and very courteous. BC Plumbing is very fortunate to have Don as their employee.
Thank you for sending David as soon as you did! He was pleasant and seemed very competent. 'will gladly recommend.
I just wanted to let you know how much I was impressed with BC plumbing and its employees. I especially would like to single out your plumber Thomas. He was extremely patient in dealing with our problem. You'll be the first company I'll call if I need plumbing services in the future.
I was just thinking about how fortunate we are to have you as our plumber. Every person I’ve had contact with has been professional, skilled and prompt.And the best part is that all the repairs (you do) stay fixed!
Just wanted to thank you for a very fast, professional service here....Really was impressed by the plumber, Brandan Givens, who came out.
I just wanted to take a moment to compliment the work you've done for us over the last few years...I especially want to acknowledge the young lady who repaired our commode, Laddavahn. She was exceptional when it came to respecting our home...her performance was careful and thorough and kept everything clean...My wife and I could not be more pleased!...The next time we have an issue, we will call BC plumbing.
We woke up to several inches of water in our basement. Brenda got Don to our home within an hour and he got us all fixed in no time. His service was amazing. I had always heard how good you were and am so glad that I called you. I couldn't recommend you more highly.
Thank you for everything concerning our bathroom remodel. Give my special thanks to Dane and the other plumbers and Mr. DeBlasi of course. Take care and thanks for your service.
Your employee answered every question, and his professional abilities showed by his checking his work and cleaning up waste before he left, which I truly appreciated. Thank you for sending such an excellent employee.
I just want to let you know how much we appreciate the great service from BC Plumbing. In particular, Brenda went above and beyond in taking care of not on the plumbing, but getting the utilities back on. Our thanks for everything.
We just wanted to let you know what a great job Thomas and Lot did today at our home. Very professional, pleasant and easy to work with and perhaps even more importantly---they seem to know what they are doing, paid attention to detail and took care of business. Everything seems to be working and that feels great!
Thanks so much!
I wanted to thank you SO much for taking time to teach our 'hands on' history class on plumbing! You were a BIG hit and I hope we can do it again!
You have a top notch company and excellent staff.
My husband and I want to thank everyone at your company for their help in getting our drainage pipe unclogged. Your receptionist was very helpful and we are thankful that she suggested another alternative…than just quoting us a price for the replacement of the whole drainage pipe.
Your service men were very friendly, knowledgeable and diligent; explaining what they were doing…giving me some peace of mind. In these unsure economic times, we are grateful to find an honest, reliable company that is not “out to get what they can” out of unsuspecting customers like ourselves. We will definitely recommend your company to anyone who asks us about a good plumber.
I wanted to write a sincere thanks for Brenda and your excellent staff making a stressful situation a lot less stressful. Your professionalism and courtesy was very much appreciated. We kindly thank you for your services.
I just want to tell you how great a job Thomas did with our work today. He's knowledgeable, careful, and very neat. You are now our regular plumber!
I would like to personally thank you for all the assistance with my sewer problem. As a client for some years now, I have always appreciated the service you’ve provided, from the office personnel to the service technicians. The staff at BC Plumbing has always been pleasant and helpful with all my questions and concerns.
Not only did your company give me a fair price on the replacement of my sewer line in 2003, you recently took care of what was believed to be an MSD issue at no cost to me. Customer service is a rare quality to find these days and I am grateful for all BC Plumbing has done for me. I will happily recommend BC Plumbing to anyone in need of plumbing services.
Thank you for all you do.
Good afternoon Bruce. I just wanted to thank you guys for responding quickly to a tough plumbing situation that my wife and I had occur at our business. On Friday September 3rd, we had an event at our banquet hall (Cornerstone Cottage) and the caterer noticed a strange odor coming from the basement. She 'brewed a strong pot of coffee and lit some candles' to cover it, but once the event was through, she went to the basement to find 2 inches of sewer backup on the floor. She called my wife around 11:30pm, who immediately grabbed the phone book and started dialing. Fortunately I remembered that you guys had 24 hour service from your website, and within 1 hour (it's well after midnight at this point) your employee, Don P., showed up, identified the issue and had everything clear in < 2 hours. Funny how so many plumbers advertise 24 hour emergency service, but you guys were the only ones to respond. Trish was impressed with your company, so you'll probably be hearing from Cornerstone Cottage again.
Thanks, Brenda for negotiating all of the work!
Thanks for a job well done! Thomas did an excellent, professional job when he repaired our toilet and hooked up our dishwasher.
Everyone I have met at BC has been great to work with. Your quick response to my call was greatly appreciated. It was clear to me that your plumber knew how to handle the job correctly and professionally.